FAQ
-
Please click the link above to create a profile or log into your existing portal. Here you will be able to:
Book an appointment
Make changes to your appointment
Access your intake and consent forms
Access your clinic notes, treatment plan and handouts
Review lab results
-
Cedar & Sage Naturopathic Health is a self-pay practice and does not bill or accept insurance for visits.
Our self-pay model allows us to offer longer, individualized visits and develop care plans based on your personal needs, without the limitations often associated with insurance-based care.
While we do not bill insurance for visits, laboratory testing may be partially or fully covered by your insurance plan, depending on your individual benefits. We encourage you to contact your insurance carrier directly to confirm coverage and any out-of-pocket costs prior to testing.
To ask your insurance company about laboratory coverage, you may use the following script:
"Hi, I am seeing an out of network provider and they want me to have blood work done. I would like to have the blood work covered by my insurance. I was wondering if I can go to an in-network lab for coverage.”
-
Cedar and Sage is happy to welcome patients from near and far. Virtual (telehealth) and phone consultations are only available when the patient is physically located in Rhode Island at the time of the appointment, regardless of their permanent residence.
Patients seeking virtual care must be present within Rhode Island for the duration of their visit. -
No. Under Rhode Island regulations, naturopathic doctors do not serve as a patient's primary care provider (PCP) or pediatrician and should not replace the care provided by a licensed medical doctor.
-
No. Rhode Island does not grant us prescriptive authority. Our care focuses on evidence-informed natural therapies, lifestyle medicine, and collaboration with your healthcare team when prescription medications are needed.
-
Naturopathic and functional medicine share a common goal: looking beyond symptoms to understand the whole person and the factors contributing to health and illness.
Functional medicine is a clinical approach that examines how the body’s systems interact and often incorporates nutrition, lifestyle, and personalized laboratory evaluation. Naturopathic medicine encompasses many of these approaches while being grounded in its own medical philosophy and principles, with an emphasis on individualized, evidence-informed, and minimally invasive care.
We may incorporate functional medicine approaches into our care while remaining grounded in the distinct principles and philosophy of naturopathic medicine.
-
New Patients:
If you want to learn more about our practice to determine if you are a good fit, we highly recommend scheduling a complimentary 15 minute phone consultation. You can book this consultation by clicking the ‘Book an Appointment’ button.
Check List:Completed intake forms at least 24 hours prior to your visit.
Consent forms signed.
Most recent set of lab work (within the last year).
Up to date list of all medications (with dosing), supplements (brands and dosing) and allergies.
Returning Patients:
If you are an established patient of Dr. B or Dr. Cardarelli and have visited with them within the last 3 years, you DO NOT need to book an initial visit. However, you must fill out the new consent forms and intake (again) prior to re-establishing with your provider.
All items must be obtained at least 24 hrs prior to any telehealth or phone visit. Alternatively, a hard copy is made available at the time of your in person visit. All requested documentation on this check list is necessary to proceed as we no longer have access to your historic data. If you do not have everything, we will kindly ask you to reschedule.
Please send records via fax or email to our office or CLICK TO UPLOAD THEM HERE.
Check List:
Completed consent forms and intake.
Most recent lab work.
Medical records of historic care together with Dr. B or Dr. Cardarelli. Pertinent records from other providers are welcome, but not mandatory. (CLICK TO UPLOAD THEM HERE)
Most recent treatment plan from Dr. B or Dr. Cardarelli
Up to date list of all medications (with dosing), supplements (brands and dosing) and allergies.
-
Click the link below to upload your previous medical records at least 24 hours prior to your first appointment. This is required for any returning patient who previously saw Dr. B or Dr. Cardarelli within the last 3 years.
-
Cancellation and Rescheduling. Cancel or reschedule at least 48 hours before your appointment, or you will be charged the full price of the visit. The Practice will consider an exception for a true emergency on a case-by-case basis. If you are unable to come in person but can still be seen, the Practice will offer you a virtual appointment instead of canceling.
General Refunds: No refund is given once a service has been provided.
Deposit Refunds: Deposits are refundable when an appointment is cancelled at least 48 hours before the scheduled appointment time. Cancellations made less than 48 hours before the appointment are not eligible for a deposit refund. Please contact our office with any questions regarding a deposit refund.
Late Policy. If you arrive more than 15 minutes late, we reserve the right to reschedule your appointment, and the visit may be subject to the full cost of the scheduled visit. This allows us to protect adequate time for each patient’s care and ensure that appointments remain thorough, and respectful of everyone’s scheduled time.
How to Cancel/Reschedule: Please log into your Jane Patient portal whenever possible, especially outside of office hours. If you experience difficulty with the portal, you may email us or leave a voicemail. Cancellations must be received at least 48 hours in advance. Please note that messages left outside of business hours still count toward the 48-hour notice period and may not be reviewed until the next business day.
-
Currently supplements and retail items are not available in the office for purchase. We utilize an online dispensary called FullScript, where you can purchase specific supplements recommended by your provider. These products are then conveniently shipped to your home.
A practitioner will send you an email invitation to create an account in order to access the Cedar and Sage dispensary. Once your account is established, you can use the quick link below to access Fullscript.We are happy to offer all patients a 10% discount on your first supplement purchases through our clinic. A 5% discount will be applied to all auto refills.
-
Click Here for a list of National and State Resources (NAMI)
Click Here for the Rhode Island Association of Naturopathic Physicians (RIANP)